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Social \ EB game wont replace DS lite with dead pixel

Kudos: 972

Mates: 28

got this black DS Lite yesterday
when I turned it on there's this red dead pixel on the touch screen
which is very noticeable when playing Metroid prime hunter, Castlevania ect :(

took it back to EB games today and they salesman told me they dont take returns for Nintendo DS Lite and I have to deal directly with Nintendo myself

I thought they has a 'No Fuss 7 Day return or exchage of mechandise with receipt' ?

any comments? thoughts?

22/09/2006

Earlwood, NSW

Kudos: 2,029

Mates: 106

dragon74 says:

How old are u z? Mebbe go back with your parents or something -Kick up a stink! They do say ''No Fuss 7 Day return or exchage of merchandise with receipt' So, Id kinda hold them to it!

On a similar note, I found its better to sell your games at Cash converters rather than at EB. For WPT, Dawn of the dead umd and spidey 2 (umd) EB would only give me $23, none for spidey, but at CC, I got $50!

22/09/2006

I've got more games than an Asian teenager! 390M33-2(+.[____]·:·)

Kudos: 5,684

Mates: 42

nickop says:

Remind them of the Australian Fair Traders Act, i think thats what it's called. Dont abuse them or anything, just say that you will lodge a complaint about their so called No Fuss 7 Day Return Policy and that should scare them.

22/09/2006

Melbourne

Kudos: 5,159

Mates: 13

nbo says:

must suck hope you git a new one

22/09/2006

I don't believe in the Moon, I think its just the back of the Sun

Kudos: 972

Mates: 28

zfishes says:

yeah its does suck

I traded in some old games + $35 for it so was a good deal

I range two EB stores both said Dead Pixel is not considered faulty

and Nintendo will look at it case by case so I have to send it back myslef

22/09/2006

Earlwood, NSW

Kudos: 5,159

Mates: 13

nbo says:

hhm when i git mine i will git them to check 4 me im not gitimng stuck wit them

22/09/2006

I don't believe in the Moon, I think its just the back of the Sun

Kudos: 1,161

Mates: 13

charlie527 says:

man that sux

22/09/2006

Perth, www.myspace.com/charlie752

Kudos: 1,767

Mates: 43

eversuns says:

getting mine today... but from target, they are pretty easy to get returns on coz they know nothing of the product... good luck though!

22/09/2006

Moo Moo Farm

Kudos: 63

Mates: 19

flatbattery says:

zfishes said:got this black DS Lite yesterday
when I turned it on there's this red dead pixel on the touch screen
which is very noticeable when playing Metroid prime hunter, Castlevania ect

took it back to EB games today and they salesman told me they dont take returns for Nintendo DS Lite and I have to deal directly with Nintendo myself

I thought they has a 'No Fuss 7 Day return or exchage of mechandise with receipt' ?

any comments? thoughts?

Happened to my psp, they said that you have 2 deal directly 2 sony, it sux

I got my lite, no dead pixel

28/09/2006

.0.

Kudos: 11

Mates: 6

Rashy says:

nickop said:Remind them of the Australian Fair Traders Act, i think thats what it's called. Dont abuse them or anything, just say that you will lodge a complaint about their so called No Fuss 7 Day Return Policy and that should scare them.

It's actually called the Fair Trading Act.

Agreed, their 7 day policy should indeed cover this, if not this link to the Fair Trading website may be of help.

http://www.fairtrading.nsw.gov.au/shopping/refundsrepairs.html

29/09/2006

Sydney

Kudos: 18

Mates: 0

liquidpimpin says:

''No Fuss 7 Day return or exchage of merchandise with receipt'
did they advertise this on the box? even if the dead pixel isnt considered faulty
u should still be alowwed to return it...

-----edit----
i bought an old ds and didnt like it they let me return it!

29/09/2006

Melbourne, Victoria

Kudos: 2,180

Mates: 11

untoldlegend says:

Just tell them that you want to return it, return it and buy one from elsewhere....

29/09/2006

Brisbane, Queensland

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